The LEGO Group is committed to maintaining the highest standards of integrity, ethics, and responsible business practices. To support this commitment, the company provides the LEGO Compliance Speak-Up Line, a confidential channel specifically designed for Third Parties, including partners of LEGO House and BrickLink, to report concerns related to potential breaches of laws, company policies, standards, or ethical principles. This service is managed independently by NAVEX, ensuring that reports are handled objectively and with complete confidentiality.

Third Parties who suspect a violation of any legal or regulatory requirement, or who have concerns about adherence to the LEGO Group Responsible Business Principles, are encouraged to use this service. The types of issues that can be reported include, but are not limited to, suspected legal violations, breaches of company policies, misconduct, harassment, bullying, discrimination, or any other questionable behavior that might compromise ethical standards. The platform is designed to allow individuals to report their concerns without fear, knowing that their information will be treated with discretion and care.

When submitting a report, Third Parties have the option to remain anonymous. While anonymity is supported, providing identifying information may sometimes allow the company to gather additional context or follow up directly to resolve the issue more effectively. Regardless of the reporting method chosen, LEGO is committed to protecting the identity of the person raising the concern and ensuring that all information is managed confidentially.

The Speak-Up Line is not intended for customer service inquiries, order issues, or general questions unrelated to ethical or legal concerns. For customer-related matters, individuals are directed to the LEGO Customer Service team. The purpose of the Compliance Line is to provide a secure environment for raising serious concerns that may affect the company’s operations, ethical reputation, or legal obligations.

LEGO emphasizes a strict policy of non-retaliation. Third Parties who report concerns in good faith, or who participate in an investigation, will not face retaliation or adverse consequences. The company understands that speaking up requires courage, and it is committed to fostering an environment in which individuals feel safe to raise issues or seek guidance. Any act of retaliation against a reporter should itself be reported immediately, ensuring the continued protection of those using the channel responsibly.

It is also important to note that deliberately false or malicious reports are not tolerated, and making a report does not absolve the reporter from responsibility for any misconduct they may have committed. Reports are taken seriously and are reviewed thoroughly to determine the appropriate course of action.

The LEGO Compliance Speak-Up Line is part of a broader framework designed to maintain transparency, integrity, and accountability within the company and among its partners. It supports the organization’s commitment to responsible business practices while ensuring that concerns are addressed promptly and appropriately. By providing a confidential, accessible, and independent reporting mechanism, LEGO enables Third Parties to play an active role in upholding ethical standards and contributing to a culture of trust and accountability.

Through the Speak-Up Line, Third Parties can help ensure that LEGO remains a company where ethical behavior, compliance, and mutual respect are central to every business interaction. This initiative reflects the company’s dedication to maintaining a safe, fair, and responsible business environment, supporting the values that guide the LEGO Group in all its global operations.